Vavada Casino Privacy Policy

Vavada Casino values the trust that UK customers place in us when they share their personal data, and we are fully committed to handling that data with care, transparency, and in strict compliance with UK GDPR and the Data Protection Act 2018. As a UK Gambling Commission-licenced operator, we are subject to mandatory data collection and retention requirements, and this policy explains how those requirements affect you.

At the point of registration, we collect the personal information needed to open your account and verify your identity: your full legal name, date of birth, email address, residential address, and telephone number. This data is used to create your profile, confirm your eligibility to gamble (you must be 18 or over), and establish the identity record required by our KYC obligations. Before your first withdrawal is processed, you will be asked to upload acceptable identity documents — a current passport or driving licence, and a proof of your home address issued within the past three months.

Once your account is active, Vavada collects records of all your activity on the platform. Every slot session, table game hand, bonus activation, deposit, and withdrawal is logged. This data is used to calculate your loyalty tier, deliver personalised promotions (where you have consented), settle any disputes accurately, and monitor for signs of problem gambling. Technical data — including your IP address, device type, browser version, and session timestamps — is collected automatically to maintain platform security and optimise your experience.

We share your data only with the third parties necessary to deliver the Vavada service: payment processors to handle your transactions, identity verification agencies to confirm your documents, fraud prevention databases to detect and prevent suspicious activity, and analytics providers to help us understand how the platform performs. All third parties operate under data processing agreements that restrict them to using your data only for the agreed purpose. Vavada does not sell, rent, or otherwise transfer your personal data to any party for their own commercial benefit.

Data is retained for a minimum of five years following account closure, as required by our UKGC licence. Financial records are retained for up to seven years in line with HMRC anti-money laundering requirements.

Your rights under UK GDPR include the right to access the personal data we hold about you, to have inaccurate data corrected, to request erasure where legal retention obligations do not apply, to restrict processing in certain circumstances, to receive your data in portable format, to object to processing based on legitimate interests, and to withdraw consent for marketing at any time. Submit any data rights request to [email protected]. If you are dissatisfied with our response, you have the right to escalate your complaint to the Information Commissioner's Office at ico.org.uk.

Last updated: February 2026